Flash Jordan bespoke commissions the process

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Thankyou for enquiring about having a Flash Jordan bespoke piece commissioned. We make the exciting process of custom-made jewellery straightforward, affordable and we keep our clients style and requirements in mind throughout. We’d like to share with you the process we will go through to create your exclusive, unique design.


Stage One - Design Consultation

At the initial design consultation we will discuss your style, budget and requirements and come up with a basic concept and direction
for your design, we can do this in our studio or via the phone and email.


Stage Two - Design

When you are happy with the basic concept and direction for your piece, the next step is to build your design in 3D in the Matrix, our
jewellery engineering computer package. This will enable us to show you 3D computer generated images of exactly how your design will
look when it is finished. Before beginning this process we ask for a£100 design deposit which comes off the final price of your piece.
When your design has been built in the Matrix you will at this point be able to make any tweaks or alterations, see it in other metals/stones etc before deciding you are happy with it.


Stage Three - Jewellers Wax

When we have your design finalised, we will provide an accurate quote and ask for a 50% deposit (minus the design fee)before we
take your design any further. The CAD file will then be sent to a milling machine which will cut your design out in jewellers wax to the
exact specifications of the file. This wax is then checked and sent to our casters, who will cast it into the metal of your choice. You are
quite welcome to come and have a look at your wax and raw casting as your design progresses from stage to stage. We document
all the stages as we go along.


Stage Four - Raw Casting & Hallmarking

The raw metal casting is sent back to us, which we check for flaws and porosity and then send off to Birmingham Assay Office. Here
your piece will be tested and hallmarked with four different marks – the jeweller (FJ), the mark for the standard alloy of your chosen
metal or mixed metals, the mark of the assay office (Birmingham is an anchor) and the date letter for this year. They then return it to us
and we can start cleaning it up.


Stage Five - Cleaning Up & Stone Setting

We file the surface of the metal down and emery it with two decreasing grades of paper so the finish gets finer. Any settings are drilled out and stone seating is cut in. We then set any stones and your piece is ready to be polished.


Stage Six - Polishing

Pieces are polished six times by hand using a polishing machine with six decreasing grades of polishing compounds and three decreasingly softer mop heads, the last being swansdown. Your piece will then have a mirror finish and be ready to be cleaned.


Stage Seven - Finishing

It is cleaned in a heated bath where ultrasonic waves are sent through the water which removes the polishing compound from the
surface and settings. It will then be checked again, buffed up by hand and boxed where it awaits to be seen by its proud new owner!


From finalising a bespoke design in 3D on the Matrix, the process of making your commission will take around 4 weeks. We accept cash,
cheques and credit and debit cards, although we do have to pass on the 3.5% charge for card payments.


What you can expect from us

. Exclusive, unique design
. A guaranteed price
. Progress updates
. A speedy response to questions and queries
. One free service and cleaning
. No obligation design consultation - 1 hour
. Impeccable quality and service


So we can continue to produce exceptional pieces and provide
excellent service we ask a few things from you.


. Payment on time

. A speedy response to questions and queries
. Feedback and Testimonial so we can continue to improve
. Spread the word - please tell your friends and family about us



“I generally avoid temptation, unless
i can’t resist it” - Mae West



Contact us on 01332 824837 or at enquiries@flashjordan.co.uk to make an appointment

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